Last week, I received an email from a woman who was about to be scammed by a so-called student loan forgiveness company. The company told her that if she pays a service fee for her daughter's student loans, all loans would be forgiven. She was going to provide her bank account numbers to this scammer! I was able to talk with her before she did and to give her proper information on what to do next:
- Do not give your bank or credit card info over the phone.
- Get your daughter to make an appointment with a certified nonprofit credit counselor, like LSS Financial Counseling, that specializes in helping people struggling with student loans.
- Your daughter needs to pull her credit report to find out where her delinquent loans are located, and then she can attempt to rehabilitate the loans.
Editor's note: You can find up-to-date contact information for the entire Financial Capability Team, as well as Family Resiliency, on our website. Something amiss? Contact Hannah Jastram. Have a success story you'd like to share? Contact Hannah Jastram.